Shipping policy
Last updated: September 22, 2026
Thank you for shopping with Trove Beauty Co. We offer beauty, personal care, hair care, self-care, beauty tools, and everyday essentials. Our products may be fulfilled and shipped directly to customers by third-party suppliers and fulfillment partners.
1. Order Processing
Orders are generally processed within 2–5 business days after payment is successfully received.
Orders are not normally processed, shipped, or delivered on weekends or U.S. holidays.
Processing times may vary depending on the product and fulfillment partner.
2. Shipping Times
After an order has been processed, estimated delivery time is generally:
7–15 business days
Delivery times are estimates and are not guaranteed.
Actual delivery times may vary depending on the destination, carrier, supplier processing, customs, weather, holidays, and other circumstances outside our control.
3. Shipping Costs
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the product, destination, shipping method, and order size.
If free shipping is offered on a particular product or promotion, the applicable terms will be displayed at checkout.
4. Tracking Information
When tracking information is available, it will be provided by email after your order has been shipped.
Please allow 2–5 business days for tracking information to become active after receiving your shipping confirmation.
5. Multiple Shipments
If you purchase multiple products, your items may arrive in separate packages.
This can happen because products may be fulfilled by different third-party suppliers or shipped from different fulfillment locations.
You will not necessarily receive all products in the same package or on the same day.
6. Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply to reship the order.
If you notice an incorrect address after placing an order, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered processing or shipping.
7. Delayed or Lost Packages
If your order is delayed, please first check the tracking information provided by the carrier.
If tracking shows that a package was delivered but you have not received it, please check with household members, neighbors, and your local carrier.
You may also contact us at trovebeautyco@outlook.com and provide your order number.
We will make reasonable efforts to assist you, but delivery decisions and investigations may be handled by the shipping carrier.
8. International Orders and Customs
For orders shipped internationally, the customer may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.
Customs processing may also cause delivery delays.
Trove Beauty Co. does not control customs processing times or fees charged by government authorities.
9. Shipping Restrictions
Some products may not be available for shipment to certain locations because of supplier restrictions, carrier limitations, customs requirements, or applicable laws.
If we are unable to ship an order to your selected destination, we will contact you regarding the available options.
10. Contact Us
If you have questions about shipping, please contact:
Trove Beauty Co.
Trade Trove LLC
Email: trovebeautyco@outlook.com
Please include your order number when contacting us about an existing order.